Choice of industry leaders and Fortune 500 companies
What is ESQDCP? Understanding the key metrics
ESQDCP is a comprehensive framework for tracking critical operational metrics, focusing on Environment, Sales, Quality, Delivery, Cost, and People. This approach ensures that businesses meet their strategic objectives while maintaining a sustainable and safe working environment.
Operational efficiency
The ESQDCP Board enhances decision-making by tracking key metrics across Environment, Sales, Quality, Delivery, Cost, and People.
Sustainability and safety
Track environmental impact and workplace safety to ensure compliance and promote sustainable practices.
Cost and workforce engagement
Control operational costs and boost employee productivity by aligning team efforts with organisational goals.
Monitoring and managing key ESQDCP metrics
Balanced scorecard evaluates certain components of the environment that helps organisations achieve strategic goals and plans. BSC evaluates environmental performance in business organisations.
- Monitor and improve sustainability initiatives.
- Track carbon footprint, energy consumption, and waste management.
- Ensure compliance with environmental regulations.
Using BSC organisations can organise and track the sales processes in different sales areas and divisions. Keeps a real-time track of the sales process and covers various sales functions in an integrated and efficient way.
- Analyse sales performance and revenue trends.
- Track conversion rates and customer acquisition costs.
- Optimise sales strategies with real-time data.
Quality metrics in balanced scorecard help organisations to measure the defect level of incoming and in house products as perceived and measured by the customer. Using quality metrics, organisations can easily manage and track quality related processes.
- Measure product and service quality with key performance indicators.
- Track defect rates, customer complaints, and compliance standards.
- Improve quality control through data-driven decision-making.
Balanced Scorecard monitors all delivery processes OTIF (On time in Full) from suppliers to customers. All the warehouse processes and stock moves are analysed and the system gives the appropriate data to the management team.
- Optimise supply chain efficiency and on-time delivery.
- Monitor logistics, warehouse performance, and stock movements.
- Enhance customer satisfaction with seamless delivery processes.
Financial goals and objectives are one of the most important and sensitive metrics for an organisation. Balanced scorecard manages the financial objectives very intelligently by analysing organisation’s financial figures. The system gives you comprehensive insights.
- Gain financial insights to control expenses and maximise profitability.
- Analyse production costs, budget allocation, and cost-saving opportunities.
- Improve financial efficiency through strategic planning.
The people metrics in a balanced scorecard measures how good people are in their job roles. Using a dynamic scorecard system, organisations can assess their professional skills, training effectiveness, employee’s knowledge about the organisational culture, teamwork and employee alignment.
- Evaluate workforce productivity, engagement, and training effectiveness.
- Track employee retention, skill development, and performance metrics.
- Align team goals with organisational strategies for continuous improvement.
Boosting Performance with ESQDCP Boards
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reduction in environmental waste and emissions
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improvement in safety compliance and incident management
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boost in delivery performance and reduced lead times
Hear it from our customers
MARC ROBINSON
Director, Global Operational Excellence
“By providing a central location to input, analyse and share our KPIs, 'Data Point' enables site management to more easily focus on the entire business as a team. Its ability to allow automated data entry and trend analysis gives us more time for improvement rather than just reporting numbers. Combined with a disciplined approach within our SQDC meeting process, I believe 'Data Point' will help us continually focus on key issues and drive business excellence in all areas.”
Get started with ESQDCP today
Sign up to explore how the ESQDCP Board can transform your business operations with a focus on environmental sustainability and operational efficiency.
