Choice of industry leaders and Fortune 500 companies
Why is Data Point Balanced Scorecard the right choice for your service business?
Translates the mission and vision of organisations into measurable actions by anchoring on four core perspectives.
- Financial: Helps the business to monitor financial health, optimise resource allocation and ensure sustainability by tracking KPIs such as gross profit margin, working capital, return on assets etc.
- Customer: Build stronger relationships and increase the value delivered by measuring customer-centric KPIs such as service quality, response times, customer feedback, and loyalty.
- Internal Process: Aligning internal processes with overall strategy by optimising workflows, service order management and resource allocation.
- Learning and growth: Promote continuous improvement and organisational growth by tracking performance data and identifying learning opportunities.
Translate high-level objectives into actionable and measurable tasks.
- Define business plan and service-specific objectives
- Build strategy frameworks based on needs
- Make detailed roadmaps with clear deadlines and responsibilities
Transform complex data into clear, visual insights.
- Customised visual dashboards for every department
- Represent data and trends in recognising patterns
- Customer feedback and survey visualisation
Streamline processes and reduce manual workloads by automating key operational tasks.
- Workflow automation
- Task automation
- Real-time alerts
- Automated reporting
Uncover trends, patterns, and actionable insights from your service data to improve performance.
- In-depth analysis to drive growth
- Trend identification to anticipate customer needs
- Forecast future trends, enabling proactive decision-making
How can Data Point drive success across different service industries?
Healthcare services
Data Point helps healthcare providers streamline patient care, track Key Performance Indicators (KPIs), and align operational goals with patient satisfaction. Keep compliance in check and deliver better patient outcomes every time.
Consulting firms
For consulting firms, Data Point enables better project tracking, resource allocation, and performance evaluation. Keep tabs on team productivity, client happiness, and profits—all from dashboards tailored just for you.
Banking and Finance
Data Point helps financial institutions streamline their operations, track key financial indicators, and ensure compliance with regulations. Empower your financial firm to master customer retention, risk management, and profitability like never before.
Utility and Energy
For utilities and energy companies, Data Point enhances operational efficiency by monitoring energy consumption, service performance, and resource allocation. Make service delivery smoother and costs drop with ease.
Education and Training services
Data Point empowers educational institutions to assess course effectiveness, track student performance, and manage resources effectively. Boost teaching quality and keep students smiling with ease.
Hear it from our customers
MARC ROBINSON
Director, Global Operational Excellence
“By providing a central location to input, analyse and share our KPIs, 'Data Point' enables site management to more easily focus on the entire business as a team. Its ability to allow automated data entry and trend analysis gives us more time for improvement rather than just reporting numbers. Combined with a disciplined approach within our SQDC meeting process, I believe 'Data Point' will help us continually focus on key issues and drive business excellence in all areas.”
Unlock your service excellence with Data Point
Discover how Data Point can streamline service operations through visual dashboards, strategy frameworks, and automation.
