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What is SQDCPSI?
SQDCPSI stands for Safety, Quality, Delivery, Cost, People, Site Action, and Inventory. This comprehensive framework helps organisations monitor and enhance operational performance.

Operational excellence
Monitor and improve safety, quality, and delivery to enhance overall performance.

Cost efficiency
Control costs and reduce waste for improved profitability across operations.

Workforce engagement
Assess employee productivity and morale to foster a motivated workforce.
Understanding the SQDCPSI Metrics
Balanced Scorecard tracks accidents and records the serious near-miss that occurred onsite. BSC analyses health and safety records and gives you a clear idea about the safety measures and to identify areas that require more attention.
- Monitor workplace safety incidents and near-miss reports.
- Track compliance with health and safety regulations.
- Implement proactive safety measures to reduce risks.


Quality metrics in balanced scorecard help organisations to measure the defect level of incoming and in house products as perceived and measured by the customer. Using quality metrics, organisations can easily manage and track quality related processes.
- Ensure product quality through defect tracking and analysis.
- Measure compliance with industry standards and customer expectations.
- Improve manufacturing processes with real-time quality insights.
Balanced Scorecard monitors all delivery processes OTIF (On time in Full) from suppliers to customers. All the warehouse processes and stock moves are analysed and the system gives the appropriate data to the management team.
- Optimise supply chain logistics for On-Time and In-Full (OTIF) deliveries.
- Track warehouse operations and stock movements efficiently.
- Reduce bottlenecks and enhance delivery performance.


Financial goals and objectives are one of the most important and sensitive metrics for an organisation. Balanced scorecard manages the financial objectives very intelligently by analysing organisation’s financial figures. The system gives you comprehensive insights.
- Analyse production costs and identify areas for cost reduction.
- Improve financial planning and budgeting strategies.
- Minimise waste and optimise resource allocation.
The people metrics in a balanced scorecard measures how good people are in their job roles. Using a dynamic scorecard system, organisations can assess their professional skills, training effectiveness, employee’s knowledge about the organisational culture, teamwork and employee alignment.
- Track employee productivity and performance metrics.
- Monitor workforce training, engagement, and retention.
- Align teams with strategic business objectives.


Balanced scorecard allows users to track and monitor the progress of action plans. Status of initiated action can be viewed and updated.
- Manage and track action items for continuous process improvements.
- Ensure operational goals align with site-level strategies.
- Increase accountability with clear task assignments and tracking.
Inventory is always dynamic. Balanced Scorecard gives constant and careful evaluation of both external and internal factors to boost efficiency and meet customer demands.
- Monitor inventory levels and optimise stock management.
- Reduce excess inventory and prevent stock shortages.
- Improve inventory turnover rates for better efficiency.

Boosting Performance with SQDCL Boards
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increase in operational efficiency
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reduction in safety incidents
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improvement in on-time delivery rates
Hear it from our customers
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