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What is SHEQCPLDCPS?
SHEQCPLDCPS stands for Safety, Health, Environment, Quality, Customer, Production, Lean, Delivery, Cost, People, and Site Action. This comprehensive framework covers all essential aspects of operational and strategic performance, empowering organisations to make informed decisions and drive improvements.

Safety, Health, and Environment (SHE)
Track and promote safety, health, and environmental standards across your organisation.

Production and delivery
Enhance production efficiency and delivery timelines to ensure customer satisfaction.

Lean and cost management
Implement lean principles to reduce waste, optimise costs, and improve profitability.
Key metrics in SHEQCPLDCPS
Balanced scorecard evaluates certain aspects such as safety, health and environment that helps organisations achieve strategic goals and plans effectively. BSC monitors and evaluates the performance of organisations continuously.
- Ensure compliance with safety and environmental regulations.
- Monitor workplace incidents and near-miss reports.
- Implement proactive measures for employee health and sustainability initiatives.


Quality metrics in balanced scorecard help organisations to measure the defect level of incoming and in house products as perceived and measured by the customer. Using quality metrics, organisations can easily manage and track quality related processes.
- Track product quality metrics to meet industry standards.
- Reduce defects and enhance overall process reliability.
- Utilise real-time data for continuous quality improvement.
Customer Metrics in Balanced Scorecard allows organisations to analyse where they are in their delivery process towards customers and identify the ways to improve the process. Drawbacks can be evaluated and solved.
- Monitor customer feedback and satisfaction scores.
- Align production with customer expectations and demand.
- Improve service quality through enhanced response times.


Production metrics display KPIs based on daily production data. KPIs will be listed and analysed based on target vs actual. Production metrics can help you find the sticking points or weak spots in your production line and processes.
- Optimise manufacturing output and reduce downtime.
- Enhance operational efficiency through real-time performance tracking.
- Implement data-driven strategies to improve productivity.
Lean Metrics will help the organisation analyse where you are on the lean journey. Lean metrics can be used to control and monitor the manufacturing processes and can identify the opportunities for improvements and changes.
- Identify and eliminate process inefficiencies.
- Reduce waste and optimise resource utilisation.
- Improve overall workflow with Lean methodologies.


Balanced Scorecard monitors all delivery processes OTIF (On time in Full) from suppliers to customers. All the warehouse processes and stock moves are analysed and the system gives the appropriate data to the management team.
- Ensure On-Time, In-full (OTIF) deliveries.
- Monitor logistics efficiency and supply chain performance.
- Reduce delays through better planning and tracking.
The system gives you comprehensive insights on profit margins, revenue sources, supplier driven costs, cost of business, cost saving objectives and cost-efficient business processes.
- Analyse and manage operational costs effectively.
- Reduce unnecessary expenditure and improve budget allocation.
- Enhance financial performance with data-driven insights.


The people metrics in a balanced scorecard measures how good people are in their job roles. Using a dynamic scorecard system, organisations can assess their professional skills, training effectiveness, employee’s knowledge about the organisational culture, teamwork and employee alignment.
- Track employee engagement, training, and productivity.
- Improve workforce skills and development initiatives.
- Foster teamwork and align employee efforts with strategic goals.
Balanced scorecard allows users to track and monitor the progress of action plans. Status of initiated action can be viewed and updated.
- Manage and track corrective actions for continuous improvements.
- Align strategic goals with site-level execution.
- Improve accountability with clear task assignments and progress tracking.

Boosting Performance with SHEQCPLDCPS Boards
0%
reduction in safety incidents
0%
increase in production efficiency
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improvement in customer satisfaction
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Learn how SHEQCPLDCPS can optimise your strategy
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